This position is no longer available

Operations & Research Coordinator

Start Date:

February 7, 2022

Do you love working with clients to improve their processes and operations? Are you excited by helping Clients make data-driven decisions?

Job Summary

  • LVL-Up Strategies is a woman- and minority-owned consulting firm that helps small businesses and entrepreneurs get to the next level
  • Position described offers flexible hours (minimum 20 hours a week required); transition to full time work is available
  • Salary commensurate with experience Professional development path & guidance provided for those looking for their next level

Skills Desired

  • Proficiency in Google Suite, Trello, Hive, and Lucidchart
  • Knowledge and experience using a variety of visual diagramming and research tools & methodologies
  • Excellent communication skills including technical writing


  • Bachelor's Degree
  • 2-3 years small business or remote client care experience
  • 2-3 years qualitative/quantitative research or data analysis experience
  • Ability to consistently meet tight deadlines
  • Work in (mostly) U.S. Eastern Time

Job Duties

  • Gather feedback from clients, analyze current policies and systems, and identify inefficiencies and areas of improvement
  • Develop, write, and implement standard operating procedures for multiple clients Provide assistance to ensure adoption of new procedures and systems
  • Gain insights into client needs, gather data, and provide recommendations to effectively optimize operations
  • Critically evaluate data and design comprehensive research methodologies
  • Utilize qualitative and quantitative data management/analysis skills
  • Evaluate market trends and provide competitor analysis 
  • Regularly report out findings (both in writing and orally) to team members
  • Research and become familiar with various topics in a short period of time
  • Produce meeting notes and clear action items as a client deliverable

For More Information

To request more information or apply for the position, send your resume and cover letter to