Client Success Stories

We have helped numerous clients in diverse industries LVL-Up through our strategic advisory, operational strategy, and targeted implementation services.


Business people in a strategy meeting

Healthcare Assistant Search & Hiring

THE ISSUE

A healthcare provider who runs a small medical office needed to find a replacement after their front desk employee quit. The provider hired LVL-Up team to recruit, interview, and hire a new in-office administrative assistant.

THE STRATEGY

LVL-Up provided a recruiting and hiring plan tailored to the client that included recruiting, interviewing, and offering the job to a new administrative assistant before a target date.

THE SOLUTION

After meeting with the client and analyzing their needs, LVL-Up developed a detailed plan to: 

  1. build a position description;
  2. post the position on the recruiting websites such as LinkedIn, Indeed, a local chamber of commerce, and the Military Spouse Employment Partnership portal;
  3. receive and review resumes; 
  4. screen candidates and perform initial interviews; and
  5. present the top three candidates to the provider for final in-person interviews. 

During this process, the LVL-Up team used a hiring plan Kanban board to make the entire process transparent, delivered the client a salary analysis report and on-boarding checklist, and acted as the liaison between the client and candidates to save the client dozens of hours in recruiting and hiring efforts.

Within three months, the client offered the position to a candidate they were excited about.

The team was always available for me to answer questions and help me through the process. It is a difficult market but in spite of that I feel that the service was excellent.
—HEALTHCARE PROVIDER

Industry

Healthcare

Value Returned

Saved the candidate more than 20 hours in job posting, reviewing resumes, screening candidates, and holding initial interviews

Provided a hiring plan that can be used for future positions

+Plus

  • Provided templates and processes to save the client time and money including conducting background checks and interviewing references for top candidates
  • LVL-Up’s SHRM certification ensured the client followed hiring best practices throughout the engagement
  • Accessed LVL-Up’s hiring databases including the Military Spouse Employment Partnership (MSEP) portal

Results

After reviewing more than 20 candidates for the administrative assistant position, LVL-Up presented the top two candidates to the client for final interviews, one of which was a great fit for the office. The result was a successful hire and a happy client.