Client Success Stories
We have helped numerous clients in diverse industries LVL-Up through our strategic advisory, operational strategy, and targeted implementation services.
Architecture Business Development Strategy and Implementation
The Issue
An architect needed support to manage the company’s project pipeline, maximize referrals, and develop regular revenue objectives so that growth is mapped to target goals.
The Strategy
This entrepreneur leveraged LVL-Up's team to provide customer relationship management (CRM) solutions. Working closely with the architect, LVL-Up identified the company’s needs and its short- and long-term goals. LVL-Up and the architect met weekly to continuously:
- create sales goals;
- analyze targets;
- track metrics; and
- implement systems and processes to engage new leads
The Implementation
LVL-Up worked with the architect to build robust customer profiles with sales plans for each client. LVL-Up trained and enabled the architect to leverage the CRM information, build more meaningful customer relationships, and ask for referrals.
After the initial three-month contract ended, the architect engaged LVL-Up in ongoing service and support, which includes business development strategy and weekly CRM status calls with coaching. The architect also entrusted LVL-Up to support the business’s web development and social media marketing needs.
"I did not know where to start with our business strategy, but the LVL-Up team told me, 'We will do this together; do not worry.' A year later, I am in a better position than I had even imagined. They have the expertise and experience of a large-scale agency with the responsiveness, character, and true partnership that any company would want. The personal attention they give you is a driving force in the success I had."
— Architect
Industry
Architecture
Value Returned
Increased referrals and revenue
System to manage workflow and customer relationships
+Plus
- Business development plan
- Custom client engagement materials
- Pre-populated CRM software
Results
Has a new method for engaging referrals, leads, and new clients to build lasting relationships
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